Jamy Bechler

Providing Insights on Leadership and Success. Coach Bechler is a John Maxwell Leadership Team Member.

STAR Financial’s Kristin Marcuccilli

 

Kristin Marcuccilli, the President of STAR Financial Group joined us on the “Success is a Choice” podcast. Kristin and host Jamy Bechler talked about …

  • Playing high school football
  • Working for Notre Dame football
  • Hiring the right team members
  • Leading team members from different departments
  • Overseeing a company that has more than $3 billion in assets

STAR Financial Group, Inc. is the parent company of STAR Financial Bank, an Indiana-based community bank known for its culture of delivering quality service, personalized banking solutions and innovative use of technology. In addition, STAR Wealth Management offers licensed professional services in financial planning, trust and asset management. STAR Financial Group has grown to $3.11 billion in assets with 36 locations in central and northeast Indiana.

The “Success is a Choice” podcast provides positive insights, interesting interviews, and timely inspiration so that you can make an impact on the world around you. The podcast offers a variety of guests and different types of daily episodes. See the entire menu of episodes and guests at SuccessIsAChoicePodcast.com

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Episode 091: Crisis Preparedness Expert Melissa Agnes

Author of Crisis Ready: Building an Invincible Brand in an Uncertain World, Melissa Agnes is a leading authority on crisis preparedness, reputation management, and brand protection.  Agnes is a coveted speaker, commentator, and adviser to some of today’s leading organizations faced with the greatest risks.

In 2015, she gave a TEDx talk in Los Angeles where she discussed the secret to successful crisis management in the 21st century. Agnes is the editor of the Crisis Ready Blog, a contributor to Forbes, and a go-to source for the press, with recent coverage including the Wall Street Journal, VIBE Magazine, USA Today, and many others. As a university guest lecturer, Agnes teaches crisis management in university courses around the world, including at NYU and McGill.

In today’s episode, we discuss:
  • The difference between issues and crisis
  • How to prepare for the inevitable crises that will come your way
  • Building your brand on social media
  • What to do when an issue or a crisis occurs
  • How Southwest Airlines and United Airlines handled crises differently

[Read more…]

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