Jamy Bechler

Providing Insights on Leadership and Success. Coach Bechler is a John Maxwell Leadership Team Member.

Episode 168: Jennifer Rothman, National Alliance on Mental Illness

Jennifer Rothman is the Senior Manager for Youth and Young Adult Information, Support, and Education for NAMI. The National Alliance on Mental Illness is the nation’s largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness. 

Click here for Jennifer’s bio page on the NAMI website

In today’s episode, we discuss:
  • What are some of the misconceptions of mental illness
  • Signs and symptoms of mental illness
  • How we can best help our students
  • Resources available for those experiencing mental illness
  • … and Much More!

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Greatest Baseball Player

“If you change the way you look at things, the things you look at will start to change.” (Dr. Wayne Dyer)

“I’m the greatest baseball player in the world,” a little boy boasted as he strutted around his backyard.

Shouldering his bat, he tossed a baseball up, swung, and missed.

“I am the greatest ballplayer ever,” he reiterated. He picked up the ball again, swung, and missed again. Stopping a moment to examine his bat, he stooped down and picked up his ball.

“I am the greatest baseball player who ever lived!” The momentum of his swing nearly knocked him down. But the ball plopped, unscathed, at his feet.

“Wow!” he exclaimed. “What a pitcher!”

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Episode 081: Former FBI Lead Negotiator Chris Voss

Chris Voss is the author of Never Split the Difference: Negotiating As If Your Life Depended On It, CEO of Black Swan Group Ltd., and a former lead negotiator for the FBI.

Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years.  He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking.

During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service.

Chris has taught business negotiation in the MBA program as an adjunct professor at University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business.  He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. Since 2009 Christopher has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice.

In today’s episode, we discuss:

  • Is real life FBI negotiating like what we see in the movies
  • How we can use negotiating skills in our every day lives
  • Strategies for dealing with customer service representatives
  • How to be the smartest and most interesting person in the room

[Read more…]

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