Jamy Bechler

Providing Insights on Leadership and Success. Coach Bechler is a John Maxwell Leadership Team Member.

  • Home
  • About
  • Store
  • Blog
  • SEARCH FIRM
  • Podcast
  • Media
  • Resources
  • Speaking
  • Training

Oct 16 2018

Episode 091: Crisis Preparedness Expert Melissa Agnes

Author of Crisis Ready: Building an Invincible Brand in an Uncertain World, Melissa Agnes is a leading authority on crisis preparedness, reputation management, and brand protection.  Agnes is a coveted speaker, commentator, and adviser to some of today’s leading organizations faced with the greatest risks.

In 2015, she gave a TEDx talk in Los Angeles where she discussed the secret to successful crisis management in the 21st century. Agnes is the editor of the Crisis Ready Blog, a contributor to Forbes, and a go-to source for the press, with recent coverage including the Wall Street Journal, VIBE Magazine, USA Today, and many others. As a university guest lecturer, Agnes teaches crisis management in university courses around the world, including at NYU and McGill.

In today’s episode, we discuss:
  • The difference between issues and crisis
  • How to prepare for the inevitable crises that will come your way
  • Building your brand on social media
  • What to do when an issue or a crisis occurs
  • How Southwest Airlines and United Airlines handled crises differently

Listen & Subscribe: iTunes | Soundcloud | Spotify | Google Play | Stitcher | tunein

Click here to see a list of all podcast episodes


Resources, Books, and Links Mentioned in the Podcast

Website: MelissaAgnes.com

Instagram: @MelissaAgnes

Twitter: @Melissa_Agnes

Email: melissa@melissaagnes.com

Facebook: Facebook.com/MelissaAgnes

LinkedIn: Linkedin.com/in/MelissaAgnes

Youtube: Youtube.com/c/MelissaAgnes

Articles of interest …

  • 7 Questions on Social Media With Melissa Agnes
  • Navigating the Social Media Crisis Spectrum
  • Crisis Ready – Building an Invincible Brand in an Uncertain World
  • Develop a Hashtag Strategy Before a Crisis Strikes
  • Equifax’s Crisis Response Strategy

Past “Success is a Choice” podcast episodes of interest . . .

  • Chris Voss (Former FBI Lead Negotiator) – Episode 081
  • Kevin DeShazo (Social Media Expert) – Episode 079
  • Justin Maust (John Maxwell Leadership Coach) – Episode 040
  • Jeremie Kubicek (Co-Founder of GiANT Worldwide) – Episode 015
  • Betsy Butterick (The Coaches’ Coach & Communication Specialist) – Episode 013
  • Ryan McCarty (Author of “Build a Culture of Good”) – Episode 007
  • Alan Stein (World-Class Performance Coach & Keynote Speaker) – Episode 003


Melissa Agnes in Action


This Episode is Sponsored By Audible

Today’s podcast is brought to you by audible – get a FREE audiobook download and 30-day free trial (new subscribers only) at www.audibletrial.com/SuccessIsAChoice. Over 180,000 titles to choose from for your iPhone, Android, Kindle or mp3 player.  Our friends at audible are offering a free download of some of our past guests including Todd Gongwer, Kevin Harrington, Lolly Daskal, Bob Burg, Amy Morin, Michael Burt, Larry Winget, and Pat Williams. Take advantage of this great deal by visiting www.AudibleTrial.com/SuccessIsAChoice.


Rate and Review

Please consider rating the podcast with 5 stars and leaving a quick review on iTunes.  Ratings and reviews are the lifeblood of a podcast. This helps tremendously in bringing the podcast to the attention of others.

You can tell your friends on Twitter about this episode by sharing the tweet below or spreading the word by using the share buttons below.

Listen to great insights from Melissa Agnes
Click To Tweet

Thanks again for listening and remember that “Success is a choice. What choice will you make today?”

 

You May Also Like ...

Written by Jamy Bechler · Categorized: Leadership, Podcast Episodes · Tagged: Alan Stein, Bernard Robichaud, Brand Awareness, Brand Management, Brand Recognition, chick fila, Communication, Company Culture, Corporate Culture, Credibility, crisis preparedness, crisis readiness, crisis ready, Culture, Harrassment, Jerry Sandusky, Joe Paterno, Michigan State, Mike Ganino, Nicole Arbour, Penn State University, Police, PR, public relations, Social Media, Southwest Airlines, Tim Dimoff, Trust

Tweets by CoachBechler

Featured Blog Posts

  • 3 Types of Teams During March
  • Storming the Court
  • Content of Our Character
  • 2 Flat Tires
  • Only Thankful Person
  • 9 Things to Avoid as a New Coach
  • Honoring Fallen Teammates
  • Labor Day
  • Bay College Partners with Bechler Leadership for Softball Search
  • Halfway Point

Blog Categories

  • Business
  • Job Search
  • Leadership
  • News
  • Personal Growth
  • Podcast Episodes
  • Sports
  • Teams & Organizations

Sign Up For Leadership Insights

Join Thousands Of Others Who Follow Jamy On These Platforms:

  • Email
  • Facebook
  • Instagram
  • LinkedIn
  • Twitter
  • YouTube

Copyright © 2025 · Jamy Bechler · Providing Insights on Leadership and Success · site design: red letter design