Ryan McCarty is the former director of customer and employee relations at TCC, the largest Verizon Authorized Retailer in the nation. He was hired by the CEO, Scott Moorehead, who grew TCC from $135 million to $1 billion in sales. Together, Scott and Ryan created a culture that empowered employees through a powerful cultural movement.
Under Ryan’s guidance through TCC’s “Culture of Good,” which enables others to do good in their communities for the value of the investment rather than the return on investment, TCC donated $1 million to Riley Hospital for Children; provided 250,000 backpacks full of school supplies to children; gave away supply packs to 5,000 teachers; and contributed $100,000 in grants to organizations focused on improving the environment.
Ryan created Culture of Good, Inc. to inspire other businesses to create truly altruistic programs that make the world a better place. Ryan believes in order for a company’s Culture of Good to be successful and meaningful, giving back must be engrained in the foundation of its core values. Through Culture of Good, Inc. Ryan helps other organizations engage the hearts of their employees and empower them to make the changes they wish to see in their communities.
In today’s episode, we discuss:
- How the partnership between Scott and Ryan occurred over chips & salsa
- By decreasing their employee turnover, TCC saved more than $5 million per year
- Why other companies don’t create a culture of good
- That having a cool CEO and leader that is open-minded is key
- How any company can do more good in their business and the community
Bobby Cox is the Commissioner of the Indiana High School Athletic Association. He became the 8th commissioner in Indiana history when he took the reigns in 2011. Prior to that appointment, he had served as assistant commissioner since 2000 administering the sports of football, boys’ golf, boys’ and girls’ track and field, and wrestling. Previously, Cox was a member of the National Federation of State High School Associations (NFHS) Football Rules Committee serving as the Chairman of the Research subcommittee from 2008-2011. Additionally, Cox served as a member of the NFHS Coaches’ Education committee from 2002-2006 and as an advisor to the Commission on Sports Medicine of the Indiana State Medical Association. Prior to joining the IHSAA, Cox had spent the previous 21 years as a teacher, coach, and athletic administrator in the Carmel Clay Schools.
Mridu Parikh is one of the top productivity coaches in the game today. If you want to simplify your life and make your business run more efficiently then she is exactly the person you want to contact. Mridu is an Organizational Consultant, Business Strategist, Speaker & Author helping people be successful & productive in their business, career & home life. She has an infectious personality and it will be obvious after listening to her why she is so successful and how she has been able to help others maximize their success, as well.
The much-anticipated July 25 release of Jamy Bechler’s 
Rob Miller is a partner and motivational speaker for Proactive Coaching, which is one of the top leadership training platforms in the country. Along with his Bruce Brown, they help coaches positively impact their athlete’s lives. Rob is also the commissioner of the Wolverine-Hoosier Athletic Conference, with schools in Indiana, Ohio, and Michigan. Throughout his career, Rob has been a coach at the high school and college levels. He was also instrumental in building up the NAIA’s Champions of Character program.
Jay Korff is a general assignment reporter with ABC7/WJLA-TV & News Channel 8 in Washington D.C. He is also the director of the 
Misty Young is the best author of the best-selling book “From Rags to Restaurants: The Secret Recipe”. In 2003, she leveraged everything she owned and bought the “cutest little hippie restaurant” north of Lake Tahoe, California. The Squeeze In restaurant north of Lake Tahoe was her family’s favorite restaurant so in 2003, she leveraged everything she owned and bought the “cutest little hippie restaurant”. Since then they have grown sales from half a million to more than $5 million. Misty personally owns 5 restaurants and is a partner in 8 others. Her family and the Squeeze In restaurant was featured on Food Network’s Bobby Flay Throwdown. The Restaurant Lady is the creator of the Restaurant Smart program and teaches people how to grow their business and franchise their restaurants.
Troy Kirby is the host of the very popular Tao of Sports podcast. He has done more than 800 episodes with some of the top people in the sports business world. He has worked in the sports industry for more than 15 years, at three different university athletic departments, and one professional soccer team. Kirby is a much sought after sports business consultant and keynote speaker. He is the president of The National Association of Athletic Ticket Sales & Operations.
Larry DeSimpelare is the commissioner of the Crossroads League, which is arguably the best NAIA conference in the country when it comes to combining national-level competition and an emphasis on character-building. The Crossroads League has schools from the state of Indiana, Michigan, and Ohio. Before becoming a commissioner, Larry served as a collegiate men’s basketball coach at Cleveland State University, Rutgers University, Kent State University, Eastern Michigan University and Concordia University. Along the way, DeSimpelare helped guide those programs to three league titles, eight NIT berths and four NCAA bids, where he helped Eastern Michigan take out Duke and Cleveland State upend Wake Forest in a pair of opening round upsets.